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Archiving and Unarchiving Patients

Updated this week

Once a patient has completed treatment or is no longer attending sessions, you may want to archive a patient. Archiving a patient will still but still want to retain access to the patient's records.

Note: If the patient is shared among multiple providers, archiving a patient will mark the patient as archived for all providers with access to the patient.

From the Patient List

Step 1: Next to the patient you want to archive, select the horizontal ellipsis for more options at the right hand side of the patient's card.

Step 2: Select Archive Patient

From the Manage tab

Step 1: Head to the patient manage tab and scroll down to additional options

Step 2: Select Archive Patient

Effect of archiving a patient

When a patient is archived two things can happen

1. All assigned assessments are stopped and removed. This means that assessments will no longer be sent to the patient, however past results are still accessible in the discontinued assessments section.

2. The patient will be removed from the Patient List. To view archived patients, you can filter by the Archived tag on the patient list.

Note: The only way to see archived patients on the patient list to filter by the Archived tag which will show all archived patients.

Unarchiving

To unarchive a patient you can either remove the Archived tag via the patient list or manage page.


Additionally you can also use the Unarchive Patient section found in the manage page as well.
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Remove Patient

The Remove Patient module in additional options fully removes any association of the patient from your clinic. This removes all providers from the patient profile and the information will no longer be visible to your clinic. The patient will not be able to be re-added to your clinic or caseload once they are removed.
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We recommend not using this to delete patients as this does not hard delete patients. If you need to delete patients please reach out to [email protected]


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