Symptom Insights enables providers to quickly identify patient symptoms by automatically highlighting individual assessment responses related to suicidality, severe symptom scores, deterioration and notable symptom improvements. By surfacing these item-level responses.
Symptom Insights reduces the time providers spend reviewing detailed patient data, allowing them to efficiently prioritize discussion topics during sessions, make informed clinical decisions, and clearly recognize patient progress or areas needing attention.
Unlike our existing Summary Insights feature, which provides high-level summaries across entire assessments, Symptom Insights focuses specifically on itemized responses. This granular approach directly flags responses that reflect suicidality, severe symptom severity, deterioration, or notable improvement, streamlining providers’ ability to address specific symptoms in session and enhancing the overall utility of measurement-based care (MBC).
To see Symptom Insights, navigate to the patient’s Results page and toggle to either the Flagged Symptoms or Improving Symptoms tab.
Please note that this feature is provider-focused and will not be visible to patients.
Symptom Insights organizes itemized response data into two key categories that help providers focus their session time:
Flagged Symptoms: This section highlights up to five symptom responses that may require additional attention. Symptoms are prioritized using a clear set of rules:
Suicidality is surfaced first.
High-severity symptoms are next, based on response scores relative to the maximum of each assessment's scale. Symptoms with equally severe scores will be prioritized by greatest deterioration from previous response or baseline.
Improving Symptoms: This section highlights up to five symptoms prioritized based on improvement, with those showing the greatest change since the previous response ranked higher than those with the most improvement from baseline. These are intended to help providers celebrate progress with their patients and reinforce therapeutic momentum.
Each symptom insight includes contextual data, such as the original question, the score, the change over time, and the assessment source. Providers can click the linked assessment slug to jump directly to the full assessment result display for deeper exploration.
Focus Areas
Focus Areas empowers providers to personalize their symptom tracking by enabling them to pin treatment-priority symptoms. Focus Areas allows providers to customize their view of symptom data that aligns with their treatment goals for each individual patient, making measurement-based care (MBC) more actionable and clinically relevant.
How to add focus areas
To add a focus area, click the star icon next to any symptom insight (from Flagged or Improving tabs) to add it to Focus Areas. A confirmation toast appears, and the symptom now displays in the Focus Areas tab with a filled star indicator. At the moment you can add up to 5 focus areas.
Removing Focus Areas
Providers can click the star icon again to remove a symptom from Focus Areas when it's no longer a treatment priority.
Please note: The symptom may still appear in Flagged/Improving tabs if relevant.
Stale Focus Areas
When a Focus Area hasn't been measured in 4+ weeks, the system displays "(over 4 weeks ago)" beside the date to alert providers.