Overview
Multiple Episodes of Care allows you to better manage patient files by creating distinct episodes within a single patient record. With the introduction of episodes, we are changing how we structure the data to provide more accurate analytics. Previously, the analytics were primarily based on patients, where one patient represented one data point. Now, with clinics treating patients across multiple episodes, we will be changing to a case-based approach, with each case representing one episode.
Key Changes
Most of your analytics dashboards will be updated to reflect a new case-based approach.
Counting Logic: Metrics now count cases rather than individual patients. This means that "# of Patients" becomes "# of Cases" across relevant charts and metrics.
For example, “Patients by # of Assessments Completed” tile will become “Cases by # of Assessments Completed”, and only count the completed assessments within a single episode. |
Clinical Outcomes: Improvement rates and other outcome measures will be calculated per episode, providing more precise treatment effectiveness data.
| For example, “Improvement Rate” tile will count the number of cases that started above the caseness cutoff on their first assessment of that episode, and scores below the caseness cutoff on their most recent assessment of that episode. |
Enhanced Clarity: Titles, axis labels, and descriptions will be updated throughout your dashboards to clearly indicate case-based counting.
Patients Overview
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Patients by Episode Status — Patients broken down by treatment status (active vs archived) in your organization.
Therapeutic Alliance
Therapeutic alliance scores will now be calculated using only the data from relevant episodes that a provider is assigned to. This improves the data accuracy when a patient has different providers across multiple episodes of care.
What if I don't have Multiple Episodes of Care?
If your organization does not have episodes in Greenspace, you can continue using your dashboards in the same way as before - there will be no changes to how your data is calculated. You will see some updated terminology, for example "cases" and "episodes", but you can simply consider them as "patients".