Admin Help Centre
Overview and How-Tos for Admin Users
65 articles
Getting Started and Webinars
Start here if you are new to the platform as an Admin user.
Setting Up Your Clinic and Profile
Overview and How-Tos Set Up Clinic Settings and Preferences
- Configuration
- Suicidality Email Notification
- Clinic Profile
- Clinic Tags
- Configuring Patient Record Fields for Episodes
- Customizing Patient Profile Fields
- Insights Configuration
- Managing Users
- Multiple User Profiles (MUP)
- Notes for Admins
- Kiosk Options for Admins
- Password Reset
- How to Update your Account's Email Address
- Individual Security Measures on Greenspace for Admins
- Suicidality Email Notification
- Customizable Insights & Recommendations
- Configuring Universal Patient Access
- Getting Started with Multiple Episodes of Care
- Custom Assessments
Patients
Overview and Guide to Accessing Patient Files
- Patient List Overview for Admins
- How To Add a Patient
- Using the Platform With Children and Adolescents
- How to Add, Manage and Schedule Assessments
- How to Complete Assessments with Your Patients
- How to Set Up the Kiosk for Patients and Participants
- How to Use Tags for Patients
- How to Add or Remove Providers as an Admin
- Reviewing Patient's Results
- How to Add a New Note as an Admin
- How to Manage a Patient's Profile
- Archiving and Unarchiving Patients
- Patient Merge
- The Intake List
- What Do Patients See on the Platform
- The Patient Terms of Use and Privacy Policy
- Introducing Results 2.0
- How to Adjust an Assessment Completion Date
- Managing Therapists by Episode
- Switching Patient Account Types as an Admin
- How to Delete a Completed Assessment Response
- How to Assign and Schedule Assessments for Therapists
Analytics and Reporting
Instructions for accessing, understanding, and applying analytics to optimize outcomes.
- Greenspace Analytics
- Assessment Results Dashboard
- Clinical Outcomes Dashboard
- Patients Overview Dashboard
- Therapists Dashboard
- Notes Dashboard
- MBC Benchmarks Dashboard
- ORS/SRS Outcomes Dashboard
- Suicidality Overview Dashboard
- Caseload Assistant Dashboard
- Insights Library
- Assessment Responses Data Export
- Notes Data Export
- Patients Data Export
- Therapist Data Export
- Drill-downs, filters and exporting
- Additional Tags Filter on Analytics
- Reliable Change Index & Caseness Threshold
- Interpreting Analytics Dashboards with Episodes
- Improvement Score (Severity-Adjusted)